Administered an evaluation of a conference, meeting, or event
Followed-up with customers to see if they are satisfied with your products or services
If the answer is yes, you already know something about surveys.
By far the dominant data collection method in all types of projects and programs is the survey or questionnaire. Yet it is often regarded as the weakest method, reflecting data that may be inaccurate and incomplete. This powerful workshop will show how to use this convenient data collection process for maximum results. It focuses on the content of questionnaires, the design, and the administration but particularly emphasizes how to achieve a high response rate from participants.
Training and Development Professionals
Meetings and Events Professionals
Market Research Professionals
Program Evaluators
Customer service managers and directors
Researchers
During the workshop you will learn the four types of errors found in many survey instruments. You will also learn what it takes to mitigate those errors. In addition, you will learn ten steps to ensure you take a holistic approach to designing surveys. These steps include:
Clarify the purpose of your survey research
Develop powerful objectives
Develop relevant and well-formulated survey questions
Design your survey instrument so that it is easy for respondents to answer
Identify the appropriate sources and the appropriate number of responses
Plan the timing of your data collection
Administer your survey instrument with high response rates in mind
Analyze data appropriately
Report results to appropriate audiences
Learn from your survey experience and make improvements for future survey implementations
Detailed workbook along with appropriate case studies and job aids.
These pointers will help convince your boss about the one day workshops. Customize it to meet your organization’s requirements.
Hi (BOSS)
Being able to show the returns on our investments in (Marketing/ HR/ Projects/ Technology) is vital to get the buy-in for future investments and establish credibility.
I came across this workshop on How to Measure ROI in _____________(program name), which is being delivered by the Founders of the ROI Methodology. This workshop will help us measure the business impact of our projects and programs, teach us to convert data to money and determine if our organization is ready for the project.
Most importantly we can show our management where the money that they are spending is going.
I am confident that this workshop will be a great beginning to build a strong process in the organization.
Regards
(YOU)
Connect to An Earlier Participant
Write to Pradeep, Sujit and Andre who participated in the 2 Day Workshop on Measuring ROI. They will be glad to answer any questions that you may have about the ROI Methodology and the workshop.
Bangalore
Pradeep Janardhan
Learning & Development
Samsung India
I came across the 5 day ROI Expert Certification Program, and 1 day ROI Workshops for HR, Marketing, Technology, Projects and Survey Design. I found this very interesting. These workshops are being delivered for the First Time in India by the Founders of the ROI Methodology, Drs. Jack and Patti Phillips from Nov 23rd to 27th, 2009.
I thought you might find this useful. You can click open the website by clicking www.ROIcertification.com
