Dr. Jack J. Phillips is a world-renowned expert on accountability, measurement, and evaluation. The founder of the Phillips ROI Methodology, Dr. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author of more than fifty books, he conducts workshops and presents at conferences throughout the world.
Dr. Phillips has received several awards for his books and work. On three occasions, he was named one of the 25 Most Powerful People in the Meetings and Events Industry by Meeting News for his work on ROI. The Society for Human Resource Management presented him an award for one of his books and honored a Phillips ROI study with its highest award for creativity. The American Society for Training and Development gave him its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI.
His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. Dr. Phillips has served as training and development manager at two Fortune 500 firms, as senior human resource officer at two firms, as president of a regional bank, and as management professor at a major state university.
This background led Dr. Phillips to develop the ROI Methodology, a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs.
Dr. Phillips regularly consults with clients in manufacturing, service, and government organizations in 44 countries in North and South America, Europe, Africa, Australia, and Asia.
Dr. Phillips has undergraduate degrees in electrical engineering, physics, and mathematics; a master's degree in Decision Sciences from Georgia State University; and a Ph.D. in Human Resource Management from the University of Alabama. He has served on the boards of several private businesses-including two NASDAQ companies-and several nonprofits and associations, including the American Society for Training and Development and the National Management Association.
